Web Design & Development

Website Maintenance & Support

Existing Sprout clients can request help any time through the Sprout Support page.

4.8 out of 5 from 59 Google reviews Building websites since 2008300+ websites launched30 published case studiesTeam in Hooksett, NH

In short

Website maintenance and support keeps your site accurate, secure and working after launch. Sprout handles content edits, new pages, fixes, app and plugin updates, and monitoring through a support request form, billed from a monthly maintenance retainer or hourly at published rates, with a 30-day warranty on our own work.

Why it matters now

Outdated hours, broken forms and old prices cost leads and confuse AI assistants that read your site. Small, regular updates prevent that.

Scope

What is included

  • Content edits and new pages
  • Fixes for broken links, forms and layouts
  • App, plugin and platform updates
  • Uptime and form monitoring
  • Monthly retainer or hourly billing
  • 30-day warranty on typos and errors we introduce
Process

How we do it

  1. RequestSubmit a Support Request Form.
  2. EstimateWork over one hour gets a quote first.
  3. CompleteWe make the change and notify you.
  4. BillWork is billed from your retainer or hourly.
Questions

Frequently asked questions

What does support cost?

Sprout's published rate is $100 an hour during business hours and $200 an hour on evenings and weekends, billed in 15-minute increments, or work can come from a maintenance retainer. See the Sprout Support page for current details.

How fast are requests completed?

Routine requests under an hour are usually completed within two business days. Urgent requests can be called in after submitting the form.

Find out what Google and AI assistants say about you

Talk to the Sprout team in Hooksett. We will run your buyer questions through ChatGPT, Gemini and Perplexity, check your Google profile, and show you the fixes that matter first.