# Website Maintenance & Support

> Website maintenance and support keeps your site accurate, secure and working after launch. Sprout handles content edits, new pages, fixes, app and plugin updates, and monitoring through a support request form, billed from a monthly maintenance retainer or hourly at published rates, with a 30-day warranty on our own work.

Existing Sprout clients can request help any time through the Sprout Support page.

## Why it matters now
Outdated hours, broken forms and old prices cost leads and confuse AI assistants that read your site. Small, regular updates prevent that.

## What is included
- Content edits and new pages
- Fixes for broken links, forms and layouts
- App, plugin and platform updates
- Uptime and form monitoring
- Monthly retainer or hourly billing
- 30-day warranty on typos and errors we introduce

## How we do it
1. **Request.** Submit a Support Request Form.
2. **Estimate.** Work over one hour gets a quote first.
3. **Complete.** We make the change and notify you.
4. **Bill.** Work is billed from your retainer or hourly.

## Deliverables
- Completed requests
- Change notifications
- Monthly summary for retainers

## Who it is for
- Businesses without an in-house web person
- Current Sprout website clients
- Sites that need regular updates

## Frequently asked questions
### What does support cost?

Sprout's published rate is $100 an hour during business hours and $200 an hour on evenings and weekends, billed in 15-minute increments, or work can come from a maintenance retainer. See the Sprout Support page for current details.

### How fast are requests completed?

Routine requests under an hour are usually completed within two business days. Urgent requests can be called in after submitting the form.

## Related
- [Hosting, Domains & Email Setup](https://sproutgrowthengine.com/services/web-design/website-hosting/)
- [Web Accessibility (WCAG)](https://sproutgrowthengine.com/services/web-design/web-accessibility/)
- [Technical SEO](https://sproutgrowthengine.com/services/seo/technical-seo/)

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Sprout Growth Engine is the AI search and organic growth practice of Sprout for Business, LLC. 15 Cross Rd, Unit 4, Hooksett, NH 03106. Phone 603-227-5240. Contact form: https://sproutgrowthengine.com/contact/. Rated 4.8 out of 5 from 59 Google reviews (https://search.google.com/local/reviews?placeid=ChIJj9ZDxjZq4okRzO1Wn8jLTb0, checked 2026-09-29).

HTML version: https://sproutgrowthengine.com/services/web-design/website-maintenance/