# SMS & Text Message Marketing

> SMS and text message marketing reaches customers on the channel they check most. We set up opt-in forms and keywords, register your business number with carriers, write short messages for appointment reminders, review requests, order updates and occasional offers, and track clicks and replies, with consent and opt-out handled on every message.

Most texts are read within minutes. That is why text marketing only works when people asked for it.

## Why it matters now
Texts get fast responses for reminders, reviews and time-sensitive offers, and review requests sent by text lift the reviews that drive local rankings.

## What is included
- Opt-in forms, keywords and consent records
- Business number and 10DLC carrier registration
- Appointment and service reminders
- Review requests after each job
- Offer and event messages
- Click, reply and opt-out reporting

## How we do it
1. **Set up.** Choose a platform and register your number.
2. **Build the list.** Add opt-in to forms, receipts and checkout.
3. **Automate.** Create reminders and review requests.
4. **Measure.** Track replies, clicks and opt-outs.

## Deliverables
- SMS platform setup
- Opt-in flow
- Message templates
- Monthly report

## Who it is for
- Appointment-based businesses
- Home services and contractors
- Restaurants and retailers with loyal regulars

## Frequently asked questions
### Do we need permission to text customers?

Yes. Marketing texts need prior consent and a clear way to opt out. We build consent into every sign-up and keep records.

### What is 10DLC registration?

US carriers require businesses that text from ordinary 10-digit numbers to register their brand and message types. Unregistered messages are often blocked.

## Related
- [Marketing Automation](https://sproutgrowthengine.com/services/email/marketing-automation/)
- [Reviews & Reputation Management](https://sproutgrowthengine.com/services/local-seo/reviews-reputation/)
- [Email Marketing](https://sproutgrowthengine.com/services/email/email-marketing/)

---

Sprout Growth Engine is the AI search and organic growth practice of Sprout for Business, LLC. 15 Cross Rd, Unit 4, Hooksett, NH 03106. Phone 603-227-5240. Contact form: https://sproutgrowthengine.com/contact/. Rated 4.8 out of 5 from 59 Google reviews (https://search.google.com/local/reviews?placeid=ChIJj9ZDxjZq4okRzO1Wn8jLTb0, checked 2026-09-29).

HTML version: https://sproutgrowthengine.com/services/email/sms-text-marketing/